Microsoft: Xbox Live customers stiffed at UFC 141 will get future fight card for free
by Jesse Holland on Jan 4, 2012 11:22 AM EST
in UFC Results
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To kick off its new business partnership with Ultimate Fighting Championship (UFC), Microsoft was kind enough to give away the UFC 141: "Lesnar vs. Overeem" pay-per-view (PPV) for FREE to the first 30,000 fight fans who subscribed to Xbox Live and downloaded the UFC App for streaming the Dec. 30 fight card.
Unfortunately, they didn't deliver.
As our own Sergio Hernandez illustrated in this post, the influx of requests became too much for the servers to handle, leaving most fans with nothing more than an error message and a night full of frustration.
Now Microsoft (via Bit Mob) is ready to make amends:
"The broadcast of UFC 141 through the UFC for Xbox LIVE application was hampered by technical issues appearing in the hours leading up to the fight. Despite restoring service to some users during the course of UFC 141, there is a great deal of room for improvement. All 30,000 users who registered to view UFC 141 for free will be provided access to a future fight at no cost."
"We want to ensure that the 30,000 giveaway recipients for UFC 141 have an optimal experience with UFC on Xbox LIVE, and we are currently working with our partners at the UFC to ensure we deliver just that. The gamertags of the 30,000 users who registered for UFC 141 are being safely kept on file for free access to a future UFC event, and we will have more updates to share in the near future."
To make it up to those fans left out in the cold -- and assuredly to save face on the public relations front -- they have announced that a future UFC event will be offered for free for those who signed up for UFC 141, but were unable to watch.
No timetable has been identified at this point, as it will probably take some time to make sure they avoid a repeat of this recent disaster.
Stay tuned.
For more on UFC on Xbox Live click here. To catch up on all the UFC 141 stories click here.
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Does anyone know how you can tell if you were one of the first 30,000?
by KCmmaBadBoy on Jan 4, 2012 11:36 AM EST via mobile reply actions
if you went in and got it for 0$ without it saying it was sold out
Entrenched Demons can only be banished by exorcism or beheading.....I was never any good at exorcism.
Same.. and guess what I got for response when I e-mailed them asking for a refund? Assholes!
Same.. and guess what I got for response when I e-mailed them asking for a refund? Assholes!
Hello,
Same.. and guess what I got for response when I e-mailed them asking for a refund? Assholes!
Hello,We apologize for any inconvenience you may have encountered with our service. Unfortunately, we are unable to process your request for a refund. UFC.TV users are given 24hr access their PPV purchase, any connection error was resolved within a reasonable amount of time. We appreciate the feedback and your patience while we look for ways to improve our service.
Same.. and guess what I got for response when I e-mailed them asking for a refund? Assholes!
Hello,We apologize for any inconvenience you may have encountered with our service. Unfortunately, we are unable to process your request for a refund. UFC.TV users are given 24hr access their PPV purchase, any connection error was resolved within a reasonable amount of time. We appreciate the feedback and your patience while we look for ways to improve our service.Please contact us again if you are in need of further assistance.
Same.. and guess what I got for response when I e-mailed them asking for a refund? Assholes!
Hello,We apologize for any inconvenience you may have encountered with our service. Unfortunately, we are unable to process your request for a refund. UFC.TV users are given 24hr access their PPV purchase, any connection error was resolved within a reasonable amount of time. We appreciate the feedback and your patience while we look for ways to improve our service.Please contact us again if you are in need of further assistance.Best regards,
Same.. and guess what I got for response when I e-mailed them asking for a refund? Assholes!
Hello,We apologize for any inconvenience you may have encountered with our service. Unfortunately, we are unable to process your request for a refund. UFC.TV users are given 24hr access their PPV purchase, any connection error was resolved within a reasonable amount of time. We appreciate the feedback and your patience while we look for ways to improve our service.Please contact us again if you are in need of further assistance.Best regards,UFC.TV Support
SEE and LEARN the SECRET DEATH TOUCH
by Horselover Fat on Jan 4, 2012 12:35 PM EST up reply actions
FUCK
Don’t know how that happened, sorry.
SEE and LEARN the SECRET DEATH TOUCH
by Horselover Fat on Jan 4, 2012 12:36 PM EST up reply actions
Hell yea
I got to watch it for free and it was perfect just a lil behind the live action. Now I get another one for free also!!! hhahaha love ufc
by Rowdy Rowdy Radloff on Jan 4, 2012 3:45 PM EST reply actions
Can someone please tell me the email address of Barton from Bloody elbow Please.
I devise a plan,
I'm in the trunk as she drives the van,
Aint no disguise, Imma die as a man-- Tupac
Please?
I devise a plan,
I'm in the trunk as she drives the van,
Aint no disguise, Imma die as a man-- Tupac
doesnt make sense
i waited for the app to release and i dl’d it pretty quick.. when i tried to purchase the fight multiple times it said it was sold out.. then on the day of the ufc it said $0 but would get an error saying something about tickets
i want a free event too!!!!!
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