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The UFC on Xbox Live application went public on Dec. 20, 2011, offering live weigh-in streams, interviews with fighters and even episodes of the latest "Countdown" specials to fight-loving Xbox 360 owners. It was a one-stop shop for almost anything Ultimate Fighting Championship (UFC).
To celebrate the launch, UFC 141: Lesnar vs. Overeem was offered free of charge to the first 25,000 customers who signed up. It was a soft opening of sorts, allowing a controlled number of people experience what the application has to offer while also allowing themselves some wiggle room to work out any kinks that may come up.
Well, there was only one problem this past Friday night (Dec. 30, 2011), but it was a big one.
It seemed those 25,000 fans who were lucky -- ahem -- enough to get the pay-per-view (PPV) for free from UFC on Xbox Live were out of luck as error message after error message popped up when they tried to open and access the application. Now, I'm no Dionne Warwick, but this was the exact issue I brought up on Dec. 11:
Granted, this was a closed preview so the servers weren't as stressed as they will be once the service goes public. Whether or not any hiccups will pop up starting with UFC 141 will remain to be seen.
It certainly appears that question has been answered.
Throughout the evening, those in charge took to their official Twitter account to update frustrated customers.
That was a typical tweet sent out in the hours leading up to the start of the PPV. Discussion amongst fans comprised those hoping the application would start working by the time Nam Phan and Jim Hettes stepped inside the Octagon at 10 p.m. ET and others who were trying to decide if it was too late to hit up their favorite sports bar.
And then everyone's worst fears were realized when the folks at UFC on Xbox Live sent out this tweet.
To make it up to those fans left out in the cold -- and assuredly to save face on the public relations front -- they have announced that a future UFC event will be offered for free for those who signed up for UFC 141, but were unable to watch. It's unsure if that event will be Jan. 14's UFC 142, another future event or even allowing fans the option of any other future PPV show they would rather watch.
The thought was there -- show off your new service by offering up a $50 show for free -- but the execution was off by a mile.
Any Maniacs out there who were affected by this? If so, has UFC on Xbox Live lost you as a customer?